INI-008
·RejeitadaAI to write social media replies
Júlia Mendes · MarketingCustomer-facingCriticality MediumAutonomy: Fully autonomous
46Overall
Automatic evaluation
Business Value35
AI Quality30
Security70
Privacy70
Opinion
Initiative rejected. AI usage here is unnecessary — replies to positive comments can be solved with 5 rotating templates. Adding autonomous generative AI on a public channel without moderation is disproportionate to the problem.
Aieval qualifies and recommends — the final decision is always human.
Gaps
2- KPIs missing
- No moderation plan
Risks
2- Inappropriate response on high-visibility public channel
- AI unnecessary — problem solvable with templates
Recommendations
2- Reconsider AI usage — templates solve the case
- If proceeding, keep human in the loop
Discovery
Answers collected during intake
- Problem
- Speed up replies to Instagram comments.
- Objective
- Automatically reply to positive comments.
- Impacted users
- Followers (~500k)
- Vendor / model
- OpenAI · Generative LLM
- Data used
- Public comments
- Integrations
- Meta Graph API
- KPIs
- No KPI defined
- Estimated cost
- $5,000
- Risk flags
- Uses PII: NoCustomer-facing: YesProduction access: NoExternal sharing: Yes