INI-001 · HR
HR assistant for benefits questions
AI recommendation
Well-scoped use case, internal-only and low risk. RAG is the right choice — no need for fine-tuning. Recommended to move to PoC with 100 users.
Identified risks
- Stale answers if policies change without reindexing
- Possible hallucination on out-of-scope questions
Recommendations
- Define a weekly knowledge base reindexing cadence
- Add an 'I don't know' guardrail when confidence < 0.6
